This Privacy Policy explains how Incept Games (“we”, “our”, “us”) collects, uses, discloses and protects information when you play our games, visit our websites, or interact with our services.
1. Information We Collect
1.1 Information you provide
- Account or contact info (e.g., nickname, email if you contact support).
- User-generated content (e.g., feedback, bug reports, forum posts).
- Purchase info (transaction IDs, product, timestamp) – we do not store full payment card data.
1.2 Information collected automatically
- Device info (model, OS version, language, time zone, unique device identifiers).
- Usage data (game sessions, levels, progress, in-app events, feature interactions).
- Diagnostics & crash data (performance metrics, errors, logs).
- Approximate location based on IP for analytics, security, and compliance.
- Cookies and similar technologies on our websites (see “Cookies & Tracking”).
1.3 Third-party sources
- App stores for purchase validation and fraud prevention.
- Analytics/advertising partners for aggregated insights and attribution.
- Social logins (if used) – we receive limited profile info per your permissions.
2. How We Use Information
- Operate and improve our games and services.
- Personalize gameplay, difficulty, offers and events.
- Provide customer support and communicate updates.
- Prevent fraud, enforce policies, and ensure integrity.
- Measure performance, run analytics and conduct research.
- Serve contextual and (where permitted) interest-based ads.
- Comply with legal obligations and requests from authorities.
3. Cookies & Tracking
We use cookies, SDKs and similar technologies to remember preferences, analyze usage, and measure campaigns. You can control cookies via your browser settings. Some features may not function without certain cookies.
4. Sharing of Information
- Service providers: analytics, cloud hosting, crash reporting, customer support.
- App stores & payment processors: to process purchases and verify entitlements.
- Advertising partners: to deliver and measure ads where permitted by law/consent.
- Legal & safety: to comply with law, defend our rights, or protect users.
- Business transfers: as part of a merger, acquisition, or asset sale.
5. Children’s Privacy
Our services are not directed to children under the age required by local law (e.g., 13 under COPPA, 16 under GDPR in some countries). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will take appropriate action.
6. International Transfers
We may process information in countries other than your own. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.
7. Data Retention
We retain information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category.
8. Security
We apply administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your Rights & Choices
9.1 GDPR (EEA/UK)
Depending on your location, you may have rights to access, rectify, erase, restrict, or port your data, and to object to processing. Where consent is the legal basis, you may withdraw it at any time without affecting prior processing. You also have the right to lodge a complaint with your local data protection authority.
9.2 CCPA/CPRA (California)
California residents may have rights to know, delete, correct, and opt-out of “sale”/“sharing” of personal information. We do not sell personal information in the traditional sense. To exercise rights, see “Contact Us”.
9.3 Marketing & Ads
You can opt out of interest-based ads in your device settings (Limit Ad Tracking/Ad Personalization) and via in-game or website settings where available.
10. Third-Party Links & Services
Our services may link to third-party sites and services. Their privacy practices are governed by their own policies.
11. Changes to This Policy
We may update this Policy from time to time. We will post the updated version here and adjust the “Effective date”. Material changes may be communicated in-app or on our website.
12. Contact Us
Incept Games
Email: info@inceptgames.com
Please include your country and the game name when contacting us.